Shipping policy

Note: Deliveries to remote locations may require slightly longer transit times. While we strive for timely delivery, unforeseen circumstances may occasionally affect schedules.

Costs & Customs
Enjoy free shipping across continental USA
Hawaii deliveries: We kindly ask for your understanding regarding potential shipping fees & customs requirements

Tracking Your Order
Easily monitor your package through our Tracking Portal using your Order ID & registered email

Your Shipping Experience
① We carefully prepare orders within 2 business days (pre-orders follow individual product timelines)
② Address accuracy: To ensure smooth delivery, please double-check your shipping details during checkout. Once dispatched, reroutes cannot be accommodated
③ Residential addresses only: Our carriers regrettably cannot deliver to PO Boxes
④ Order changes: Should you need to modify an order, please contact us before shipment. Post-dispatch changes follow our return policy
⑤ Secure delivery:
Missed delivery? Our partners will leave instructions for convenient rescheduling
Unclaimed packages return after 5 days, with potential return fees (up to 2x original shipping)
⑥ Package inspection:
Please examine shipments upon arrival
Note any damage immediately to the delivery personnel
"UNCHECKED" acceptance confirms receipt of intact items
⑦ Inventory updates: If any item becomes unavailable, we'll notify you within 24 hours with revised timelines and cancellation options

After Your Purchase Expect your tracking information within 48 hours (please check spam/junk folders)
Need assistance? Our team is ready to help at support@cinmmore.com